LOST EMPLOYEES
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What ARE Lost Employees?
They're The Ones Who...
They're The Ones Who...
- Do only their job rather than the best job they can
- No longer bother to think of ways to improve their work
- If they do think of improvements, don't tell anyone about them or take action to implement them
- Don't try to "upsell" even when they have a happy and eager customer on the line
- Tell customers in retail establishments where they can find an item rather than physically showing them where it is
- Allow a coworker to struggle with a task they know how to do well when it would be easy for them to help
